If you have installed and activated your plug-in successful, but can’t find it in your DAW, it has more than likely been “blacklisted”. Because our plug-ins are still VST2, they sometimes get flagged by various DAWs. (VST3 Updates are coming soon)
While we do not support every possible workstation, we are happy to assist any Relab customer, regardless of their system. And for every DAW, there is a specific process to “pull” a flagged plug-in out of the blacklist.
The processes for each DAW are listed below…
Relab Officially Supported DAWs…
Pro Tools
We very rarely have cases where one of our plug-ins will get blacklisted by Pro Tools. But if you find yourself in this situation, there is an excellent article by Sweetwater that will guide you through the entire process, step-by-step, right here….
https://www.sweetwater.com/sweetcare/articles/find-missing-pro-tools-plugins/
Logic Pro
1. Launch Logic Pro X.
2. In Logic menu, select Preferences and then Plug-In Manager.
3. Select the plug-in you want to rescan.
4. Click “Reset & Rescan Selection”.
Cubase 8
1. Open Cubase.
2. Under Devices, click on Plug-In Manager.
3. Click Reset.
4. Quit Cubase and Relaunch.
Nuendo 10 and Cubase 10
1. Open Nuendo/Cubase.
2. Under the Studio menu, click the VST Plug-In Manager.
3. Click the Refresh icon.
4. Click on the Blacklist tab, and then click the Refresh icon.
Ableton Live
1. Open Ableton Live.
2. Select Preferences (For Mac, look under “Live” menu. For Windows, look under “Options” menu).
3. Select Plug-Ins.
4. Be sure that ‘Use VST2 Plug-Ins System Folder’, ‘Use VST3 Plug-Ins System Folder’ and ‘Use Audio Units’ are all correctly set to “ON”.
5. Click Rescan.
DAWs that are not officially supported by Relab Development
Studio One 5
1. Open Studio One and open a song.
2. Make sure Browse is open and you’re seeing the browser on your right.
3. Click Plug-In Manager.
4. Click Update Plug-Ins. This should rescan your plug-ins.
5. Click Reset Blacklist and click Yes.
6. Close Studio One and reopen.
Note: In rare cases in Studio One, some blacklisted plugins will not be reset. The following process should solve this issue…
In Windows, navigate “C:\Users<username>\AppData\Roaming\PreSonus\Studio One 5”.
Grab the folder labeled ‘x64’, move it to your desktop, and then launch Studio One. The DAW should then rescan your plugins.
When this process is done, and everything seems to be working fine. you can delete the folder from your desktop, because Studio One will have already created a new one after the rescan.
For Mac OS, open a new Finder window, click on the “Go” menu, then hold down the “Option” key. “Library” will appear in the menu. Open the Library, navigate to /Application Support/PreSonus/Studio One 5.
Just like in Windows, grab the ‘x64’ folder and move it to your desktop, then launch Studio One. This should rescan all of your plugins. When this is done, and everything looks fine, simply delete the ‘x64’ folder from your desktop….Studio One will have already created a new one during the rescan.
Reaper
1. Launch Reaper
2. Open Preferences.
3. Open Plug-Ins -> VST from the left side list.
4. Click “Clear cache/re-scan”.
Digital Performer
1. Launch Digital Performer.
2. Select Preferences (For Mac, it is under “Digital Performer” menu. For Windows, it is under the “Edit” menu).
3. Under “General”, select “Audio Plug-Ins”
4. Select the plugins that have been unexamined or have failed validation and click ‘reexamine’.